Why offer click & collect?
Click & collect is an essential component for every retail business
Delight frequent shoppers
Click & collect shoppers on average spend more than home delivery customers.
Boost omnichannel sales
Click & collect customers get to know your collection, and frequently make an additional purchase in-store.
Meet new service expectations
Leading retailers see more than 40% of all orders click & collected.
Collectique supports physical & online retailers in developing a premium click & collect flow
Collectique helps retailers with the development and implementation of their ideal click & collect journey. We offer
- ready-to-use plugins to easily integrate a click (fit) & collect delivery option in checkout, with an easy in-store return process.
- a convenient dashboard for both webshops and physical stores, to process click & collect orders efficiently, with an option to try items on and return on the spot.
- manuals and support, both on a strategic and technical level.
What else can you expect from us?
- Negotiating and closing new partnerships for click & collect purposes. We offer online retailers a portfolio with potential partners which are available as click & collect points, or we help retailers in finding and contacting the right partners for their business. For physical retailers, we offer a portfolio with potential online brands and retailers.
- Facilitating order management for click & collect orders. We offer online tools for processing click & collect orders efficiently. Collectique provides a user-friendly online platform for both webshops and physical stores, with an overview of all orders, status updates, stores, brands, and partnerships.
- Sending targeted notifications to customers, stores and webshops. You can even add e-vouchers to our notifications to maximize up-selling opportunities.
See it live
We make click & collect not only more convenient for your customers, but also for webshops and stores! Would you like to know more about our solutions?
Collectique offers a solution for several e-commerce software, including Shopify, Magento and Woocommerce
- We provide pre-built platform extensions to make integrations super smooth.
- You maintain complete flexibility as to which couriers you use, now or in the future. Don’t worry, you can keep your current warehouse operations and fulfillment process in place!
Easy to set up & easy to use
- Easy to install software
- Free integration guides and manual
- Tech support for integrations
- Compatible with your e-commerce software
- Turn your own store into a Collectique point, driving additional footfall
- Easily ship with your current couriers
Our Collectique platform keeps you up to speed
Give your customer services team a complete overview of every click & collect order.
Track and manage all your click & collect orders. Access parcel status information in real-time.
Easy search by customer name, postcode, click & collect point, order number, etc.
Keep an eye on your partners and your commissions.
Easily access our platform via your phone or tablet.
Get ahead of your competitors with new data insights
Receive data that help you make better decisions for your business.
Collectique tracks your parcel flow and the status updates of your orders. Our platform provides you with relevant statistics that let you track the impact of Collectique and inform your strategic thinking. Our data are there to support your decisions.
Assess how click & collect is performing for each store
Access a live stream of data and order updates
See when and where customers are collecting their orders
Check return rates and the reasons of return
Get insights on product categories, sizes, colours and price
Export your data in flexible formats